If you haven’t read the first installment of Introducing ONYX Rewards, catch up here.
Making the most out of your ONYX Rewards membership is a breeze. Like any great loyalty programme, ONYX Rewards strives to provide the best service, offers, and experience, from the moment you make your booking to the moment you arrive home, relaxed after the perfect vacation. So, how do you get started on reaping the benefits of being a member?
Here’s a simple run-through of how to earn points for your ONYX Rewards membership.
What do I have to do to earn points?
Make sure you’re logged into your ONYX Rewards account before making your hotel booking directly through the Amari, OZO, or Oriental Residence Bangkok webpages. However, if you forgot to log in before making your booking, don’t panic just yet: you can also inform our staff during the check-in process. Just tell them your ONYX Rewards identification number, or anytime before checking out of the hotel.
If, for whatever reason, you didn’t get a chance to do either of these options, there is another option. Within 90 days of checking out, contact the ONYX Rewards customer service team by either:
- Sending an email to firstname.lastname@example.org OR
- Sending an inquiry directly on the ONYX Rewards page here
What earns me points?
At this time, you can only earn points from the room rates. However, this includes other in-room add-ons, such as extra bedding, last-minute purchased room upgrades, and early check-ins and late check-outs! By the way, we’d like to add that business travellers also reserve the right to collect points when booking a room with the corporate rate.
(You can also earn points from packages and select promotions on our brand sites.)
10 points are equivalent to US$1, or 35 Thai Baht*. That means a fun-filled family vacation can bring you a huge step closer to a complimentary romantic weekend getaway!
*10 Points = 75 BDT, 7.8 HKD, 3.6 QAR, 140 LKR. Value of currency is fixed by ONYX Hospitality Group.
How do I see my earned points?
It’s a very simple procedure: 3-5 days after you check out, head on over to ONYX-Rewards.com, log into your account and find your newly earned points right away! It’ll also inform you the number of total nights and stays you’ve had with participating ONYX Rewards hotels.